Turn first-time buyers into regulars.
We set up the emails, WhatsApp journeys and loyalty ideas that bring customers back, without spending more on ads.
- Timeline
- 45–60 days to set up
- Best for
- E-commerce and repeat-purchase brands
What it looks like
Messages that go out on their own
- 1Each message is triggered by something the customer did
- 2WhatsApp and email work together, not twice
- 3Caps so nobody gets too many messages
Your first 30 days
What happens, week by week.
-
Week 1
Map
- Customer journey
- Where people drop off
- List and data check
-
Week 2
Set up
- CRM or tool connected to your store
- Segments
- Templates approved
-
Week 3
Automate
- Welcome, abandoned cart and post-purchase flows live
-
Week 4
Improve
- Win-back flow
- First test on timing or offer
- Monthly report
By day 30 your main flows run on their own and you can see the revenue they bring back.
What you receive
Exactly what lands in your inbox.
- Klaviyo
- WhatsApp Business API
- Shopify
- Mailchimp
- Interakt
- Zoho CRM
Honest check
Is this right for you?
A good fit if
- Customers can buy from you more than once
- You sell online through Shopify, WooCommerce or similar
- You already have some orders or a customer list
Probably not a fit if
- You sell one-time purchases only
- You don't have any customers yet
- You want bulk messages to bought lists
Not sure which side you are on? Send us one message and we will tell you honestly. Chat on WhatsApp →
FAQ
Questions about Retention Marketing
Something else on your mind? Ask us on WhatsApp, we reply the same day. Chat on WhatsApp →
Which platforms do you use?
Klaviyo, Mailchimp, WhatsApp Business API tools and your store’s CRM.
Will this spam my customers?
No. Flows are triggered by what customers do and capped so they stay helpful.
Do I need a big list to start?
No. Flows start working from your very next order.
LET'S BUILD SOMETHING
Ready to bring customers back?
Tell us where your brand is today and where you want it to be. We will show you how to get there.
✓ Free 30-minute call ✓ No commitment ✓ Reply within 24 hours